Emotion-Based Approaches to Personnel Management - by Sara Fazzin (Hardcover)
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<p/><br></br><p><b> About the Book </b></p></br></br>"This book explores how an emotional approach can influence human resource practices, consumer behavior, knowledge management, managing people, and leadership skills. It also considers practical consequences to the way an organization should be managed"--<p/><br></br><p><b> Book Synopsis </b></p></br></br>Organizations have traditionally focused on competitive advantage strategies to improve their companies. However, new research points to the evaluation of employees' thoughts and emotions in the workplace in order to help shape organizational culture in a way that could react, adapt, and evolve to external changes with speed and efficiency. Emotion-Based Approaches to Personnel Management: Emerging Research and Opportunities provides conceptual frameworks, analysis, and discussion of the issues concerning organizational behavior through the lens of organizational culture and emotions. The content within this publication examines diversity, consumer behavior, and emotional intelligence and is designed for managers, human resources officers, business professionals, academicians, students, and researchers.
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