<p/><br></br><p><b> About the Book </b></p></br></br>Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is, in fact, a critical component of the tasks facing today's leaders.<p/><br></br><p><b> Book Synopsis </b></p></br></br><p>Listening well is an essential component of good<br /> leadership. You can become a more effective listener<br /> and leader by learning the skills of active listening.<br /> Working relationships become more solid, based on trust, <br /> respect, and honesty. Active listening is not an optional<br /> component of leadership; it is not a nicety to be used to<br /> make others feel good. It is, in fact, a critical component<br /> of the tasks facing today's leaders.<br /> In this new edition, we've added tips and advice dealing<br /> with virtual active listening, and incorporated up-to-date<br /> research from both inside and outside CCL to make sure<br /> you can best meet the leadership challenges you face in<br /> today's world.</p>
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