Itil 4: Direct, Plan and Improve - (Itil 4 Managing Professional) by Axelos (Paperback)
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<p/><br></br><p><b> About the Book </b></p></br></br>ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.<p/><br></br><p><b> Book Synopsis </b></p></br></br>Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This publication helps you understand the Direct, Plan and Improve module towards Managing Professional, as well as provide daily expert reference guidance for day-to-day problems.<p/><br></br><p><b> About the Author </b></p></br></br>Privatized from HMSO in 1996, TSO has a 200-year inheritance of secure, no-fail delivery to Her Majesty's Government and Parliament and it is the largest publisher in the UK by volume, publishing over 15,000 titles a year.
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