How to Tell Anyone Anything - by Richard Gallagher (Paperback)
Similar Products
Products of same category from the store
All
Product info
<p/><br></br><p><b> About the Book </b></p></br></br>Whether with a boss, someone you manage, or another co-worker, providing feedback--especially critical feedback--requires top-notch communication skills. Learn how to share positive, constructive messages that have a greater impact<p/><br></br><p><b> Book Synopsis </b></p></br></br>Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what's wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You'll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and--just as important--be graceful when you're on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.<p/><br></br><p><b> From the Back Cover </b></p></br></br>Sometimes it's hard to keep our communication with coworkers positive. Whether it's with a boss, someone we manage, or a peer, bringing up and resolving awkward and challeng-ing situations is never easy--and it's potentially explosive! But interactions that might otherwise become verbal tugs-of-war can easily be transformed from stressful moments of criticism to collaborative, problem-solving exchanges...just by using the right technique. </p> How to Tell Anyone Anything gives you a unique method for delivering constructive, positive messages that will create real changes in behavior and performance. Drawing from the latest in psychology on how best to connect with others, this book shows you step by step how to get your message across successfully while keeping feelings and relationships intact. Complete with helpful examples, How to Tell Anyone Anything reveals the painless new approach to communication we can all use to make our most challenging conversations both productive and stress-free. </p> Advance Praise for How to Tell Anyone Anything </p> "Gallagher's remarkable, easy-to-use approach will teach you how to handle your most difficult workplace conversations, and even help turn some of your most challenging employees into valuable contributors. This book's sound psychological concepts--and Rich's gentle humor--will change the way you talk to people!" </p> -- Jennifer J. Halpern, Ph.D., LMSW, CEO of The Decision Specialist; </p> and coauthor of Debating Rationality </p> "A wide chasm separates those who avoid difficult conversations and those who can effectively handle them. Rich Gallagher draws on years of experience and research to give a simple, highly readable yet effective set of steps to help you get from 'here' to 'there.'" </p> -- Phil Verghis, President, The Verghis Group, Inc.; </p> and author of The Ultimate Customer Support Executive </p> "Richard Gallagher nails it! How to Tell Anyone Anything is loaded with simple, systematic tools that will empower you to...well, 'tell anyone anything!' Transform your communication skills with this easy, powerful read." </p> -- Patty Kreamer, CPO(R), Founder, www.ByeByeClutter.com; </p> and author of ...But I Might Need It Someday! </p> Richard S. Gallagher is a popular corporate trainer and public speaker who specializes in the mechanics of workplace culture and communication. He is the author of several books including Great Customer Connections and What to Say to a Porcupine. He lives in Ithaca, New York. </p><p/><br></br><p><b> Review Quotes </b></p></br></br><br>"Managers would benefits most from 'How to Tell Anyone Anything, ' but anyone with someting difficult to convey to a coworker could glean useful information from Gallagher's book." --<i>Houston Business Journal</i> </p><br><p/><br></br><p><b> About the Author </b></p></br></br><b>Richard S. Gallagher</b> is a popular corporate trainer and public speaker who specializes in the mechanics of workplace culture and communication. He is the author of several books including <i>Great Customer Connections</i> (978-0-8144-7308-5) and <i>What to Say to a Porcupine</i> (978-0-8144-1055-4). </p>
Price History
Price Archive shows prices from various stores, lets you see history and find the cheapest. There is no actual sale on the website. For all support, inquiry and suggestion messagescommunication@pricearchive.us