How to Say Anything to Anyone - by Shari Harley (Hardcover)
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<p/><br></br><p><b> About the Book </b></p></br></br>Take charge of your career by taking charge of your business relationships.<p/><br></br><p><b> Book Synopsis </b></p></br></br>Take charge of your career by taking charge of your business relationships and communication skills. <p/> We all know how it feels when our colleagues talk <i>about </i>us but not <i>to</i> us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don't get positive feedback or constructive feedback. <p/> Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won't improve without skills and effort. <p/> The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? <p/> Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. <p/> In <i>How to Say Anything to Anyone</i>, you'll learn how to: <p/> - ask for what you want at work <br> - improve communication skills <br> - strengthen all types of working relationships <br> - reduce the gossip and drama in your office <br> - tell people when you're frustrated and have difficult conversations in a way that resonates <br> - take action on your ideas and feelings <br> - get honest positive feedback and constructive feedback on your performance <p/> Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.<p/><br></br><p><b> Review Quotes </b></p></br></br><br><i>"As enjoyable as it is instructive, How to Say Anything to Anyone gives business leaders the right advice to take their company and their employees to the next level." <br>-Marshall Goldsmith, Million-selling author or editor of 32 books, including the New York Times bestsellers, MOJO and What Got You Here Won't Get You There</i> --Marshall Goldsmith, Million-selling author or editor of 32 books, including the New York Times bestsellers, MOJO and What Got You Here Won't Get You There (7/27/2012 12:00:00 AM)<br><br><i>How to Say Anything to Anyone: A Guide to Building Business Relationships that Really Work</i> lives up to its title as a user-friendly, step-by-step guide to communicating well, building trust, obtaining honest feedback on one's performance in the workplace, and much more. Especially valuable for its phrasing recommendations that emphasize politeness, confidence, and respect, How to Say Anything to Anyone is also extraordinarily useful as a self-help book to improve one's relationships outside of the business sphere. "...my recommended answer to feedback is 'Thank you, ' even if you think the person has no idea what he is talking about and is dead wrong. How accurate he is doesn't matter. What matters is that you find out how you and your department are being perceived. Once you receive and digest that information, you can figure out how to respond. But during the initial conversation, 'Thank you' is the right answer." From how to respond if one is suddenly promoted and put in charge of one's former peers, to dealing with chronically absent bosses, or even what to say to a co-worker who cc's every emailed request she makes to the whole team, <i>How to Say Anything to Anyone</i> is packed with indispensable tips, tricks, techniques, and suggestions from cover to cover. Highly recommended.<br>--James A. Cox, Editor-in-Chief "Midwest Book Review" (11/28/2012 12:00:00 AM)<br><br>"<i>How to Say Anything to Anyone</i> makes the case for candor and provides practical ideas that will improve your relationship skills and communication effectiveness." -Mark Sanborn, author of <i>The Fred Factor </i> --Mark Sanborn, author of The Fred Factor (7/27/2012 12:00:00 AM)<br><br>"Few other resources offer such detailed and explicit steps to improving workplace relationships. Highly recommended for stakeholders to C-level." -Debra Fine, author of <i>The Fine Art of Small Talk</i> --Debra Fine, author of The Fine Art of Small Talk (7/27/2012 12:00:00 AM)<br><br>"How to Say Anything to Anyone is a rousing call to action for creating a candid company culture. Highly recommended." -- Keith Ferrazzi, bestselling author of Never Eat Alone<br>--Keith Ferrazzi, bestselling author of Never Eat Alone (8/25/2012 12:00:00 AM)<br><br>"Let me be candid...anyone who wants better relationships - professional or personal - must read this book! It will have a profound impact on how you interact with employees, bosses, customers, and spouses." -Stephen Shapiro, author of Best Practices Are Stupid and Personality Poker<br>--Stephen Shapiro, author of Best Practices Are Stupid and Personality Poker (8/25/2012 12:00:00 AM)<br><br>"This book will make you a better leader! <i>How to</i> <i>Say Anything to Anyone</i> will give you the keys and the confidence to be honest and open with the people you lead."-Chester Elton, author of <i>The Carrot Principle</i> and <i>The Orange Revolution</i> --Chester Elton, author of The Carrot Principle and The Orange Revolution (7/27/2012 12:00:00 AM)<br><p/><br></br><p><b> About the Author </b></p></br></br>Shari Harley is a business communication expert. She started her career selling and facilitating effective communication programs for Dale Carnegie Training. She has also served as a business communication trainer for American Century Investments, led leadership development and succession planning for OppenheimerFunds, and taught leadership courses at the University of Denver. Harley holds an MA in applied communication from the University of Denver and a BA in psychology from Washington University in St. Louis, Missouri. <p/> In 2007 Harley left her corporate director job to launch CANDID CULTURE, a business communication training and keynote speaking firm that seeks to bring effective communication back to the workplace, making it easier to give positive feedback and constructive feedback at work. Shari is known globally as an engaging, funny, content-rich business communication keynote speaker and trainer. Her practical approach to making business relationships work and improving business communication has enabled her to speak and train throughout the United States and in Singapore, Thailand, Malaysia, India, Dubai, and Australia. She holds the CSP (Certified Speaking Professional) designation. <p/> Shari has a passion for international travel, and there are few places she won't go. When not traveling, speaking, or training, Shari spends as much time as possible outside. She lives in Denver, Colorado.
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