The Power of Business Process Improvement - 2nd Edition by Susan Page (Hardcover)
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<p/><br></br><p><b> About the Book </b></p></br></br>Get your business running better in no time by becoming more effective, cost-efficient, and adaptable to changing business needs . . . it's all about your BPI!<p/><br></br><p><b> Book Synopsis </b></p></br></br>Are you baffled by how your department can keep making the same mistakes? Do you feel you have been climbing an unending, uphill battle trying to focus your employees' limited time on more valuable work? You're not alone! In fact, these obstacles are so common in business that the solution to getting past them even has a name--business process improvement (BPI).Thankfully, though, you don't have to be a BPI expert in order to resolve these situations and find the results your business needs to find success again. Written by an experienced process analyst, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to: - Eliminate duplication and bureaucracy- Control costs- Establish internal controls to reduce human error- Test and rework the process before introducing it- Implement the changesWhether you are new to BPI or a seasoned pro, this user-friendly how-to guide--complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas--is your solution to turning your business into the well-oiled machine you know it can be.<p/><br></br><p><b> From the Back Cover </b></p></br></br>The quickest, easiest guide to BPI--now in a new-and-improved edition. </p> </p> Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, efficient, and adaptable to changing business needs. </p> </p> The good news is you don't need to be an expert on business process management to get great results. This how-to guide, written by an experienced process analyst, presents a simple, bottom-line approach to process improvement work. With its proven 10-step method, you can: </p> </p> - Identify and prioritize the processes that need fixing. </p> - Eliminate duplication and bureaucracy. </p> - Control costs. </p> - Establish internal controls to reduce human error. </p> - Test and rework the process before introducing it. </p> - Implement the changes. </p> </p> The second edition of <i>The Power of Business Process Improvement</i> is even more user-friendly, with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, these simple, effective guidelines will get your processes--and your business--running better in no time. </p> </p><p/><br></br><p><b> About the Author </b></p></br></br>SUSAN PAGE is an experienced business process improvement consultant who currently works for a major entertainment company. She has consulted in the computer, banking, health management, and entertainment industries, and has a master's degree in Computer Information Systems. </p>
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