Similar Products

Customer Experience 3 - by Naeem Arif & Andrew Priestley (Paperback)

< 3 ay

Target USD

Customer Experience - by Naeem Arif (Paperback)

< 3 ay

Target USD

Measuring Customer Experience - by Philipp Klaus (Paperback)

< 3 ay

Target40.99 USD

The Guaranteed Customer Experience - by Jeff Toister (Paperback)

< 3 ay

Target USD

Digital Customer Experience Engineering - by Lars Wiedenhoefer (Paperback)

< 3 ay

Target39.99 USD

Leading the Customer Experience - by Brad Cleveland (Paperback)

< 3 ay

Target USD

Customer Experience, Volume 1 - by Don Peppers (Paperback)

< 3 ay

Target USD

Customer Experience Excellence - by Tim Knight & David Conway (Paperback)

< 3 ay

Target25.95 USD

Your Best Life - by Andrew Priestley & Kate McNeilly (Paperback)

< 3 ay

Target USD

Drone Professional 2 - by Louise Jupp & Andrew Priestley (Paperback)

< 3 ay

Target USD

Load more

Products of same category from the store

Off Ramp: God's Exit from Abuse, 3 - by Deborah Silva (Paperback)

< 3 ay

Target USD

Selling the Invisible - by Harry Beckwith (Paperback)

< 3 ay

Target15.39 USD

Hot Rod Body and Chassis Builder's Guide - (Motorbooks Workshop) by Dennis W Parks (Paperback)

< 3 ay

Target25.99 USD

A Whale Hunt - by Robert Sullivan (Paperback)

< 3 ay

Target USD

The Adonis Complex - by Harrison G Pope & Roberto Olivardia & Katherine A Phillips (Paperback)

< 3 ay

Target USD

When the Mississippi Ran Backwards - by Jay Feldman (Paperback)

< 3 ay

Target USD

The Writing of Fiction - by Edith Wharton (Paperback)

< 3 ay

Target USD

The First Air War - by Lee Kennett (Paperback)

< 3 ay

Target USD

Lead . . . for God's Sake! - by Todd Gongwer (Paperback)

< 3 ay

Target USD

Mission - by Ash Dykes (Paperback)

< 3 ay

Target USD

Darwin Devolves - by Michael J Behe (Paperback)

< 3 ay

Target USD

Product info

<p/><br></br><p><b> About the Book </b></p></br></br>24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class, best-practice CX principles.<p/><br></br><p><b> Book Synopsis </b></p></br></br><p>24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class, best-practice CX principles. </p><p><br></p><p>Editors: Naeem Arif, Ian Golding, Andrew Priestley.</p><p><br></p><p>Contributors are experienced, qualified and certified CX experts including Greg Melia (CEO CXPA), Marleen van Wijk, Sirte Pihlaja, Stefan Osthaus, Daniel Hoff-Rodrigues, Gayana Helder, Olga Guseva, Ruth Crowley, Spiros Milonas, Olga Potaptseva, Nick Lygo-Baker, Richard Jordan, Stacy Sherman, Bruno Guimarães, Betül Yılmaz, Michelle Badenhorst, Patricia Sanchez Diaz, Alec Dalton, Janelle Mansfield, Christopher Brooks, Hannah Foley, Umer Asif, Sarb Rana, Sharon Boyd, and Katie Stabler.</p><p><br></p><p>Topics include: Customer centric culture Organisation adoption and accountability VoC insight and understandings CX design and improvement CX metrics, measurement and ROI CX strategy</p><p><br></p><p>This is the anticipated follow-up second volume packed with frontline experience, insight and value for professionals wanting to dramatically enhance the customer experience in their organization. The bestselling Customer Experience 1 (November 2019) is available on Kindle and paperback.</p>

Price History