<p/><br></br><p><b> Book Synopsis </b></p></br></br><b> An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. </b> <p/> From the author of <i>How to Say It(r) at Work</i>, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: <p/> ?Building leadership vocabulary <p/> ?Establishing ground rules <p/> ?Projecting credibility <p/> ?Avoiding day-one mistakes <p/> ?Handling crises and criticism <p/> ?Motivating and inspiring <p/> ?Making meetings work<p/><br></br><p><b> Review Quotes </b></p></br></br><br><BR><BR><br><p/><br></br><p><b> About the Author </b></p></br></br><b>Jack Griffin</b> is the author of <i>How to Say It at Work</i> and <i>How to Say It for First-Time Managers</i>. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.
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