Fundamentals of Quality Control and Improvement - 5th Edition by Amitava Mitra (Hardcover)
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<p/><br></br><p><b> About the Book </b></p></br></br>"The nation is revolutionizing quality in all sectors and phases. Quality is one of the key elements in surviving the tough competition faced in domestic and international markets. Consequently, this has created the need for producing technically competent people who are well-versed in statistical quality control and improvement. This need is more critical now than it has ever been. It has an impact on college and university curricula in disciplines such as business, management, technology, and engineering. This book integrates service sector examples throughout. This book integrates statistical concepts to decision making in the realm of quality assurance. With the growing importance of the field of health care, concepts, tools, techniques, and issues in the domain of health care quality are addressed in several chapters. Display and analysis of customer satisfaction data, through surveys, is included. Strategic implications on decision making, based on the degree of satisfaction and the degree of importance of survey items are presented. Risk-adjusted variable control charts, such as the risk-adjusted cumulative sum chart, risk-adjusted sequential probability ratio test, risk-adjusted exponentially weighted moving average chart, and the variable life-adjusted display chart are presented. Risk-adjusted attribute control charts, unique to this book, among others, are discussed. This includes, for example, risk-adjusted p-chart and risk-adjusted u-charts. Monitoring of low occurrence nonconformities through a g-chart is included. The only book at this level that incorporates concepts of survival analysis, which is quite relevant to health care"--<p/><br></br><p><b> Book Synopsis </b></p></br></br><p><b>The newest edition of an insightful and practical statistical approach to quality control and management</b></p> <p>In the newly revised and thoroughly updated Fifth Edition of <i>Fundamentals of Quality Control and Improvement, </i> accomplished academic, consultant, and author Dr. Amitava Mitra delivers a comprehensive and quantitative approach to quality management techniques. The book demonstrates how to integrate statistical concepts with quality assurance methods, incorporating modern ideas, strategies, and philosophies of quality management.</p> <p>You'll discover experimental design concepts and the use of the Taguchi method to incorporate customer needs, improve lead time, and reduce costs. The new edition also includes brand-new case studies at the end of several chapters, references to the statistical software Minitab 19, and chapter updates that add discussions of trending and exciting topics in quality control.</p> <p>The book includes access to supplementary material for instructors consisting of a new instructor's solutions manual and PowerPoint slides, as well as access to data sets for all readers.</p> <p>Readers will also benefit from the inclusion of: </p> <ul> <li>A thorough introduction to the evolution of quality and definitions of quality, quality control, quality assurance, quality circles, and quality improvement teams</li> <li>An exploration of customer needs and market share, as well as the benefits of quality control and the total quality system</li> <li>Practical discussions of quality and reliability, quality improvement, product and service costing, and quality costs</li> <li>A concise treatment of how to measure quality costs, the management of quality, and the interrelationship between quality and productivity</li> </ul> <p>Perfect for upper-level undergraduate and graduate students in quality control and improvement, the Fifth Edition of <i>Fundamentals of Quality Control and Improvement</i> will also earn a place in the libraries of business students and those undertaking training programs in Six Sigma.</p><p/><br></br><p><b> About the Author </b></p></br></br><p><b>Amitava Mitra</b>, PhD, is Professor in the Department of Systems and Technology and the former Associate Dean in the College of Business at Auburn University, Alabama. He has published over 70 journal articles and teaches quality assurance and improvement.</p>
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