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<p/><br></br><p><b> Book Synopsis </b></p></br></br><p><strong>Management Basics in easy steps, 2nd edition</strong> offers practical tips, information and common-sense advice based on the author's 40 years' hands-on experience of management - now updated to reflect advances in technology and changes in the wider working environment.</p> <p>Whether you are an experienced manager or about to take up your first management job, <strong>Management Basics in easy steps, 2nd edition</strong> will be of real help to you in the workplace. It is a lively, easy-to-read book, full of tips and simple, practical things that have been put into practice in the real world and shown to work where it matters - in the workplace. Tony Rossiter's clear, humorous writing style and comprehensive content make <strong>Management Basics in easy steps, 2nd edition</strong> a compelling must-read for anyone with a management role. His management tips and advice will show you: </p> <li>How people skills help you put into practice all the technical skills needed by a manager</li> <li>How to manage your staff, your colleagues, your customers and even your boss</li> <li>How to organise yourself and make the most effective use of your time</li> <li>How to focus on the vital 20% of your work that accounts for most of the results</li> <li>How to win the respect and trust of your team and make it the best</li> <li>How to select the right person to join your team</li> <li>The art of effective delegation</li> <li>How to make effective use of digital tools, online networks and social media</li> <li>How to cope with change and see it not as a threat but as a great opportunity</li> <p>This second edition has been revised to include the changes in management practices since the first edition, which was published in 2011, including: </p> <li>The increased importance and use of digital tools, business and performance management software, and social networks (e.g. LinkedIn, Slack, Yammer, Scoro, Twitter, Facebook) </li> <li>Increased focus on diversity and inclusion</li> <li>Implications of new data protection legislation</li> <li>Less tolerance of unacceptable workplace behaviour such as bullying and sexual harassment</li> <li>More recognition of the importance of the culture of an organisation</li> <li>A move away from traditional, command-and-control hierarchies towards more flexible working - working from home, better work/life balance, teamwork, collaboration, matrix structures, trusting and empowering those at the coal-face</li> <li>A move away from fixed appraisal systems and formal training towards continuous feedback, coaching and personal learning (e-learning, distance learning) </li> <li>More refined recruitment (use of LinkedIn etc) </li> <p><i>Comes with useful worksheets - a complete guide for easy reference. </i></p>

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