The Knowledge Manager's Handbook - 2nd Edition by Nick Milton & Patrick Lambe (Paperback)
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<p/><br></br><p><b> About the Book </b></p></br></br>Design and implement a sustainable knowledge management framework with practical guidance from the internationally recognised standard ISO 30401.<p/><br></br><p><b> Book Synopsis </b></p></br></br><p>The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. <strong><em>The Knowledge Manager's Handbook</em></strong> takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization.</p><p>This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, <strong><em>The Knowledge Manager's Handbook </em></strong>is the end-to-end guide to making a sustainable change in the knowledge management culture.</p><p/><br></br><p><b> About the Author </b></p></br></br><p><b>Dr Nick Milton</b> is a director and co-founder of Knoco Ltd, an international knowledge management consultancy. He previously worked at BP, coordinating the BP Knowledge Management Community of Practice, and was a member of the working group for the development of ISO 30401:2018. <p/> <b>Patrick Lambe </b>is a founding partner of Straits Knowledge, a global consulting and research firm specializing in knowledge, learning and innovation. He is a Visiting Professor in knowledge management at Bangkok University, President of the International Society for Knowledge Development Singapore chapter and an editorial board member of the Journal of Knowledge Management.</p>
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