The Diversity Training Activity Book - by Jonamay Lambert & Selma Myers (Paperback)
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<p/><br></br><p><b> About the Book </b></p></br></br>Amidst communication challenges presented by an increasingly diverse workforce, this timely guide shows all employs how to resolve conflicts--and avoid missteps in the first place--to work better together.<p/><br></br><p><b> Book Synopsis </b></p></br></br>With our workforce becoming increasingly diverse, encouraging cultural and gender sensitivity and understanding in the workplace is a top priority for businesses and leaders everywhere. Tested with hundreds of participants to ensure the appropriateness and effectiveness for a variety of diversity training needs, the simple activities in this must-read guide will show employees at all levels how to cope with differences and master new skills for communicating more effectively. The Diversity Training Activity Book teaches readers how to: address work-related frustrations with coworkers of different backgrounds; manage a culturally diverse team; deal with issues of gender in the workplace; and understand differences in dress, appearance, and social customs--and how to be respectful of them. Conflict resolution in the workplace is just as important as ever--but cultural barriers present new challenges to overcoming workplace disagreements. Filled with activities, role-playing exercises, sample icebreakers, and case studies, this invaluable diversity training book will help all employees build a more collaborative, harmonious, open workplace culture.<p/><br></br><p><b> From the Back Cover </b></p></br></br>As you know all too well, common differences among people--age, gender, race, ethnicity--can prevent even the most talented and dedicated employees from working together. Today, the success of nearly every business depends on overcoming generation gaps, gender biases, and multicultural misunderstandings. How can you effectively deal with these sensitive issues without reinforcing stereotypes and further alienating your diverse employees? </p> </p> You'll find the answer--in fact, an array of answers--in <i>The Diversity Training Activity Book</i>. This user-friendly guide presents a collection of 50 exercises, developed by two respected diversity trainers and tested on hundreds of workshop participants throughout the United States and Canada. From icebreakers, like "Name That Feeling," to mini-case studies, role plays, and group games, these short and simple activities confront diversity challenges in a highly engaging, non-confrontational way. Participants will not only examine their assumptions and expectations about other cultures, but also become more aware of their own cultural values, beliefs, styles, habits, and attitudes. While learning with coworkers from wide-ranging backgrounds and perspectives, they'll grow in empathy and master the critical skills to: </p> </p> - Minimize miscommunication and misinterpretation. </p> - Understand differences in dress, demeanor, and social customs. </p> - Respect different senses of space and time-consciousness. </p> - Maximize the unique resources of female and older workers. </p> - Manage a culturally diverse and changing workforce. </p> - Identify intercultural incidents and resolve intercultural conflicts. </p> </p> Every exercise comes with complete trainer instructions. You'll also get materials you can easily modify for use as handouts or PowerPoint presentations. With <i>The Diversity Training Activity Book</i>, you can design a lunch-hour seminar or a weekend retreat that will make a positive difference in your diverse workplace. Before long, you'll break down barriers and open minds to working together productively and harmoniously. </p> </p> <b>Jonamay Lambert</b> is Founder and President of Lambert & Associates, Inc., a consulting firm specializing in diversity, leadership, and change management training. She has designed and implemented training programs for Fortune 100 companies and a wide variety of private and public organizations. She lives in Chicago, Illinois. </p> </p> <b>Selma Myers</b> has brought intercultural training to universities, hospitals, government agencies, and the Olympics. A professional mediator, she is also the co-author of <i>Conflict Resolution Across Cultures</i>. She lives in LaJolla, California. Together, Ms. Lambert and Ms. Myers have written 13 trainer's guides in the <i>Diversity at Work</i> series. </p> </p><p/><br></br><p><b> About the Author </b></p></br></br><b>Jonamay Lambert </b>(Chicago, IL) is Founder and President of Lambert & Associates, Inc., and has designed and implemented training programs in diversity, leadership, and change management for both Fortune 100 companies and smaller organizations alike. </p> <b>Selma Myers</b> (LaJolla, CA) is a trained mediator and co-author of <i>Conflict Resolution Across Cultures</i>. Together they have written 13 trainer's guides in the <i>Diversity at Work</i> training series. </p>
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