<p/><br></br><p><b> About the Book </b></p></br></br>Be an agent of positive change to humanize business in a collaborative manner and foster a culture of camaraderie. This cross-generational guide is packed with self-assessment checklists, suggested action steps, multiple best-practice lists, and thought-provoking questions that will help you manage generational issues both within the organization and in dealing with valued clients.<p/><br></br><p><b> Book Synopsis </b></p></br></br>"This is the single-best guide for managing generational issues today--both within your firm and when dealing with your valued clients." - Patrick J. McKenna, international business bestseller and longtime consultant and coach to new firm leaders Numerous studies have demonstrated that workplace collaboration through diverse teams or groups--whether gender, religion, ethnic background, or age--directly impacts increased profitability. Yet people are often puzzled about how to establish rapport with different generations and retain/sustain productive, ongoing, and mutually beneficial relationships. Using primary and secondary research, Phyllis Weiss Haserot explores the problems that prevent managers and leaders from engaging and retaining multi-generational talent. With this book's guidance, you can take the stress, frustration, and negative energy out of working with people of different generations. This allows you to understand and accomplish common goals--and do it faster with more engaged workers. The book's action steps and tools are designed to help you win over other generations and be a bridge among generations to create change with empathy and understanding. Use this guidance to start the conversations that enable you and your colleagues to thrive in work and life, and employ the author's valuable tips to maintain relevance at each stage of your career and in finding new ways to contribute meaningfully. Be an agent of positive change to humanize business in a collaborative manner and foster a culture of camaraderie. This cross-generational guide will help you build the skills to manage generational issues both within the organization and in dealing with valued clients.<p/><br></br><p><b> Review Quotes </b></p></br></br><br>From dealing with complex communications and culture and workplace civility issues to understanding biases and developing intergenerational collaboration and pro-ductive relationships, this is the single-best guide for managing generational issues today--both within your firm and when dealing with your valued clients. Phyllis Weiss Haserot has provided a text filled with great self-assessment checklists, suggested action steps, multiple best-practice lists, and thought-provoking questions.--Patrick J. McKenna, coauthor, international business bestseller First Among Equals; identified by The American Lawyer as a "longtime consultant and coach to new firm leaders"<br><br>Phyllis was talking about paying attention to generational differences before anyone knew it was important. This is not a theoretical book about generational differences and engagement--it's a hands-on how-to manual for anyone involved in managing or collaborating in any aspect of a legal organization. It's poetic in getting to the essence of what you have to do using few words. Buy this book, implement its strategies, and watch engagement and productivity turn upward. Do it today.--Stewart Levine, Founder, ResolutionWorks; author, The Best Lawyer You Can Be and Getting to Resolution<br><br>Studies have shown over and over again that collaboration through diverse teams or groups--whether gender, religion, ethnic background, or age--directly impacts increased profitability. For example, a retired neighbor with top government security clearance sold his intelligence company. He was called back into action to work and partner with a team of younger intelligence engineers. Together their technology prow-ess and his experience combined to identify and educate on significant global intel-ligence threats. Generational differences, when celebrated, always lead to stronger outcomes. Phyllis's book should be required reading for all generations to facilitate higher profits and results.--Silvia Coulter, Principal, LawVision<br><br>The best way to find the right solutions is to spend more time understanding the problems. Haserot delves deep into the problems that prevent law firm leaders from engaging and retaining multi-generational talent. A great read for anyone committed to changing perspectives and creating a culture that embraces age and generation diversity in the workplace.--Michele DeStefano, author, Legal Upheaval; founder, LawWithoutWalls; professor, University of Miami School of Law<br><p/><br></br><p><b> About the Author </b></p></br></br>Phyllis Weiss Haserot, trailblazing law firm and multigenerational workplace consultant, dubbed the Cross-Generational Voice, is President of Practice Development Counsel in New York City and author of You Can't Google It! and The Rainmaking Machine.
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