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<p/><br></br><p><b> Book Synopsis </b></p></br></br>MICHEL FALCON DEVELOPED HIS PEOPLE-FIRST CULTURE(TM) PHILOSOPHY...over the course of his remarkable career: from working as a $10-per-hour call center agent, to starting an advisory company with big name clients such as Verizon and Alfa Romeo, to starting restaurants and venues in downtown Toronto, Canada. Now, in People-First Culture(TM), Falcon shares his proven method of focusing on employees and customers to create a profitable, admired, and truly enduring brand. His strategies will help your company to grow in revenue and profitability, with effective processes built out of a clear purpose.Learn how to create a People-First Culture(TM) and discover the success that comes from putting customers and employees first.

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