<p/><br></br><p><b> About the Book </b></p></br></br>Integrating his own theories with those of W. Edward Deming, who is renowned for his study of Japan's management practices, Dr. William Glaser details a revolutionary management approach that enables companies to achieve maximum quality and efficiency and successfully compete in the global marketplace.<p/><br></br><p><b> Book Synopsis </b></p></br></br>Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.<p/><br></br><p><b> Review Quotes </b></p></br></br><br>"A new management approach that will lead to success. He shows that only if American management gives up its traditional ways of dealing with and motivating employees and substitutes for it a noncoercive approach, can it achieve the quality and efficiency to be competitive on a world scale."--Dr. Chester L. Karrass, CEO, Karrass Negotiating Seminars<br>
Cheapest price in the interval: 12.99 on October 27, 2021
Most expensive price in the interval: 12.99 on December 20, 2021
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