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I Wanted Fries with That - by Amy Fish (Paperback)

I Wanted Fries with That - by  Amy Fish (Paperback)
Store: Target
Last Price: 15.95 USD

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<p/><br></br><p><b> About the Book </b></p></br></br><b>A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want</b><p/><br></br><p><b> Book Synopsis </b></p></br></br><strong>SPEAK UP AND PERSUADE<br /> </strong><br /> At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining <em>effectively</em>. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered.<br/><p/><br></br><p><b> About the Author </b></p></br></br>As ombudsman at Concordia University in Montreal, <strong>Amy Fish</strong> resolves complaints from students, faculty, and staff. She has written for the <em>Huffington Post Canada</em>, <em>Reader's Digest</em>, and the <em>Globe and Mail</em> and appeared on <em>CBC Marketplace</em> and <em>CTV News</em>. She lives in Montreal.

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