<p/><br></br><p><b> About the Book </b></p></br></br>Inconsiderate people and poor conduct may permeate the workplace, but success comes to those who play by a better set of rules.<p/><br></br><p><b> Book Synopsis </b></p></br></br>Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won't get far. And in today's culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.In The Etiquette Edge, readers will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including: - The dos and don'ts of smartphone usage- Handling difficult conversations with tact and finesse- Checking your texts and emails for content and tone . . . before you hit send!- Creating a polished image on social media- Conducting meetings with poise and confidence- And moreYour coworkers and competitors are highly educated, ferociously go-getting, and great at their job . . . just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!<p/><br></br><p><b> From the Back Cover </b></p></br></br>Good manners never go out of style. Poise, courtesy, and a professional demeanor help you stand out amid the modern workplace's cramped spaces, sloppily dressed colleagues, and curt emails. </p> </p> <i>The Etiquette Edge</i> is your crash course on how to act, what to say, what to wear, when to phone, why lunch matters, how to make a great impression, and every question in between. </p> </p> With wisdom and a dose of wit, this updated guide offers rules, examples, and action plans to: </p> - Banish boorish behavior: Don't interrupt, don't browse online during meetings, and don't share questionable posts on Facebook. </p> - Mind your digital manners: Reread emails for content and tone, double-check texts, and keep your online image spotless. </p> - Manage troublesome people: Neutralize a bully boss, apologize when needed, and minimize the impact of the inevitable enemy. </p> - Master the finer points: Run rancor-free meetings, bridge cultural divides, and handle difficult conversations with tact and finesse. </p> - Polish your image: Dress like a professional, interview with poise, get noticed without becoming notorious, and much more. </p> </p> "Want to build stronger relationships and be more successful in business? Read this book. It will help you develop a personal action plan for increasing your credibility, having more influence, and being a better communicator." <b>-- Ken Bernhardt, Ph.D., Regents Professor Emeritus, Robinson College of Business, Georgia State University</b> </p> </p> "Success depends on establishing and maintaining professional relationships and developing a strong personal brand. This book gives you valuable tools for handling a variety of situations to advance your career." <b>-- Rebecca Blalock, former SVP and CIO of Southern Company, bestselling author of <i>DARE</i>, and managing partner of Advisory Capital </b> </p> </p> Beverly Langford, Ph.D., is president of LMA Communication, a training, coaching, and consulting firm that specializes in strategic communication and interpersonal effectiveness. She teaches in the Robinson College of Business at Georgia State University. </p> </p><p/><br></br><p><b> Review Quotes </b></p></br></br><br>"This lively, witty review of countless professional scenarios offers guidelines that can reduce stress and uncertainties in common and unusually challenging situations...Highly recommended." --<b><i>Choice</i></b> </p><br><br>"Exceptionally well written, organized and presented" --<b><i>Midwest Book Review</i></b> </p><br><p/><br></br><p><b> About the Author </b></p></br></br>BEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University. </p>
Cheapest price in the interval: 13.59 on October 28, 2021
Most expensive price in the interval: 13.59 on November 6, 2021
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