The Family Business - by Keel Hunt (Hardcover)
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<p/><br></br><p><b> About the Book </b></p></br></br>"The history and origin of the Ingram business and how it remade the book world"--<p/><br></br><p><b> Book Synopsis </b></p></br></br><p><b>The first book to tell the story of one of the world's most influential media businesses, <i>The Family Business</i> draws on more than 70 interviews with company insiders as well as book-industry luminaries to present the Ingram story and how a little-known Nashville-based company grew to play a pivotal role in transforming book publishing around the world.</b></p> <p>The history of the Ingram Content Group is one of the most important and remarkable business stories that almost no one knows. Launched as a favor to a family friend, it started as a local textbook distributor--one tiny division within a thriving corporation focused on oil, construction supplies, and shipping. It grew into the world's largest book wholesaler, then into the most influential and innovative supplier of infrastructure and services to publishers around the world. </p> <p>Over the past 50 years, from its headquarters in Nashville, Tennessee, Ingram has played a pivotal role in modernizing the book business. Two members of the founding family have led the way: Bronson Ingram, a tough-minded industrialist who instinctively recognized a golden opportunity to apply modern efficiencies to antiquated logistical systems, and Bronson's son John Ingram, an "intrapreneur" with a keen understanding of both the opportunities and the risks created by the new digital technologies. Led by these two brilliant managers, Ingram has used its unparalleled industry-wide connections to help transform book publishing from a tradition-bound business into a dynamic, global twenty-first century powerhouse.</p> <p>Now, for the first time, <i>The Family Business</i> captures the whole story. In its pages, readers will learn about: </p><ul> <li>The introduction of the Ingram microfiche reader in 1972 and how it catapulted book retailing into the electronic era</li> <li>Ingram's network of coast-to-coast distribution centers turning U.S. book publishing into a truly national business for the first time</li> <li>Ingram using fast-growing video, software, magazine, and international wholesaling operations to create a phenomenal record of expansion, growing from a million-dollar company into a billion-dollar giant in just two decades</li> <li>Two of book publishing's most powerful organizations--Ingram and Barnes & Noble--almost coming within a hair's breadth of merging, and how the deal fell apart at the eleventh hour</li> <li>Ingram's unparalleled ability to rapidly fulfill product orders empowering Amazon's unique customer service model and enabling its explosive growth</li> <li>Lighting Source, a technological marvel spawned by Ingram, converting the "long tail" of niche books from a costly headache for publishers and retailers into a steady source of profitable sales</li> <li>Ingram's transformation of the book supply chain enabling countless booksellers and publishers to survive and even thrive in the disruptive era of Covid-19</li></ul> <p>Today, with Ingram's expanding portfolio of service and infrastructure businesses playing an ever-growing role in the world of publishing, the company stands ready to help lead the industry into an era of even more dramatic change.</p> <p><i>The Family Business</i> is the first book to recount the story of this strategic powerhouse that everyone in the publishing industry does business with, and that practically everyone admires--but that few people really understand. A must-read for people in the book business and the world of media, and anyone else who wants to understand how this vastly influential industry really works, this book fascinates with the story of the ways today's electronic information technologies are transforming the world.</p><p/><br></br><p><b> Review Quotes </b></p></br></br><br><p>Exceptionally well written, impressively comprehensive, meticulously researched, <i>The Family Business: How Ingram Transformed the World of Books</i> is essential reading for authors, publishers, book publicists, book sellers, distributors and wholesalers, as well as anyone in the book business and the world of media--as well as the bibliophile and non-specialist general reader wanting to understand how this vastly influential publishing industry really works, as well as the ways in which today's electronic information technologies are transforming the world. . . . An essential, core addition to community, college and university library Writing/Publishing collections.<br>--<b><i>Midwest Book Review</b></i><p>Hunt, an advisor to the Ingram family since 1995, gives an inside look at the Ingram Content Group, one of the publishing industry's key players, in this comprehensive account. . . Anyone interested in learning about the modern history of book publishing would do well to check this out.<br>--<b><i>Publishers Weekly</i></b><p>There's one company responsible for bringing just about every book you've ever read into your life, and you may not even know it exists. In <i>The Family Business</i>, author and journalist Keel Hunt charts the history and contributions of Ingram Content Group, a little-known, family-owned business based in Tennessee that has shaped the publishing world for 50 years.<br>--<b><i>BookPage</i></b><p><i>The Family Business</i> is a somewhat timeless story of the twists and turns in one business' life, and the lessons that can be learned from it.<br>--<b><i>Clear Purpose</b></i><p>Meticulously documented. . .. It is a great story, a great education in the book business, and a book everyone in the business of books should own.<br>--<b><i>Porchlight Books</b></i><p>Ingram has proven itself time and again to be an ideal partner--trustworthy, innovative, resourceful, relentlessly self-improving, and even visionary. Reading <i>The Family Business</i>, it is a deep pleasure to see the creativity and commitment to principle through which the company's leaders forged its present-day excellence. The book is a history of our industry as well as of one company, and the accounts of Ingram's navigation of crises and opportunities provide business lessons that I will carry forward gratefully.<br>--<b>Michael Pietsch, CEO, Hachette Book Group</b><p>My longstanding respect and appreciation for Ingram's enormous contributions to book publishing have always been matched by curiosity over how this privately-held company came to be so essential to our business for so long. As only an insider can do so authoritatively, Keel Hunt has entertainingly relayed so much I never would have known about the story of the Ingram family and organization, and their indelible impact on the book economy and our culture.<br>--<b>Madeline McIntosh, CEO, Penguin Random House US</b><p>Ingram Content Group celebrates its fiftieth anniversary this year and is commemorating the occasion with the publication of <i>The Family Business: How Ingram Transformed the World of Books</i> on April 20. Author Keel Hunt conducted extensive interviews with many of the key participants in building ICG over the years.<br>--<b>Michael Cader, <i>Publisher's Lunch</i></b><p>We often take companies like Ingram for granted, they are a mostly invisible part of how the economy operates. Yet the role they play is crucial for entrepreneurs and large companies alike. Ingram turbocharged our entry into an existing distribution ecosystem. All of this makes me appreciate Ingram even more deeply. Ingram is a company that has always served its partners, growing as we grow and never at our expense. Reading this history I learned how Ingram's process of constant reinvention began long before the current era. This is a story rich in both inspiration and practical lessons for any business that intends to stick around for the long haul.<br>--<b>Tim O'Reilly, founder, CEO, and Chairman of O'Reilly Media</b> (from the foreword)<br>
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